New Products: What Distinguishes the Winners?

(This article is a throwback that was originally published in 1990 by Robert G. Cooper in Research-Technology Management (RTM). This article was the winner of the 1991 Maurice Holland Award. For a more recent look at Dr. Cooper’s writings in RTM, check out Vol. 60, No. 1 #Happy60thRTM!)

By Robert G. Cooper

An accurate understanding of why new products succeed or fail is vital to improving new product performance:  Continue reading

Why IRI Members Struggle with Lean Startup in Their Companies

Guest Contributor: John Bacon, CEO, iP2Biz

John Bacon, CEO, iP2Biz
John Bacon, CEO, iP2Biz

I’m a lucky guy! I have worked for very large high-tech manufacturing companies, led software company public offerings both in the U.S and in Europe, and co-founded my own company. Plus, I am faculty for the National Science Foundation’s I-Corp program.

Some of you may know I-Corps as the result of an audacious initiative between your federal government and Steve Blank, serial-entrepreneur turned academic, and the thinker who launched the Lean Startup movement. Continue reading

Exploring Service Innovation and the Servitization of the Manufacturing Firm

Tim Baines, Professor, Aston Business School, Burmingham, UK
Tim Baines, Professor, Aston Business School, Burmingham, UK

By Tim Baines, Professor, Aston Business School; Director, Aston Centre for Servitization Research and Practice; and, guest editor of RTM special issue on Service Innovation

Manufacturing and service industries are often seen as largely independent. Whether in national economies, business classifications, education, training, or employment, they tend to be thought of as separate. Indeed, the growing role of services in developed economies has been the topic of much discussion over the past decade or so. Yet manufacturers can offer services; in fact, they can, and increasingly do, base entire competitive strategies on service innovation—finding ways to rethink their offerings and replace one-time product sales with ongoing, value-creating relationships. This is the process of servitization; icons in this mode are companies such as Rolls-Royce Aerospace, with its Power-by-the-Hour model; Xerox, with its document management solutions; and Alstom, with its Train-Life services.

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Which Box Are You In?

By Jim Euchner, Editor-in-Chief, RTM

Constraints are funny things. They can box you in, or they can inspire you.

A Shakespearean sonnet is constrained by the dimensions of its form: 14 lines, iambic pentameter, clear rhyme scheme, closing couplet. Yet it has consistently led to beautiful poetry. Has the form contributed to the beauty, or would it have emerged just as beautifully from blank verse?

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Opportunity Finding

By Jim Euchner, Editor-in-Chief, Research-Technology Management Journal

The medium is the message.

                  – Marshall McLuhan

Marshall McLuhan theorized that every new technology (or medium) carries with it an implicit meaning, a set of implications that go beyond its direct, utilitarian purpose. The meaning of the technology plays out over time and shifts the ways that we think about and interact with the world. Thus, technology not only fills needs in today’s world, but also sows the seeds of new needs and desires.

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Innovation is Change Management

By Jim Euchner, RTM Editor-in-Chief

It is perhaps a tautology to say that innovation is change management. By definition, innovation is giving something new to the world, and accepting something new requires some level of change. We often think of ourselves not as change agents, however, but as creators, inventors, and designers caught in a web of resistances that are largely beyond our control. We might be more satisfied and successful if we thought of ourselves formally (and perhaps primarily) as change agents.

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Balancing personnel needs in your innovation culture

By Ed Bernstein, President, Industrial Research Institute

Perhaps the most poorly understood aspect of innovation is the culture that enables (or inhibits) it within an organization. What element differentiates between companies who continually innovate and companies that simply cannot, despite their best efforts? Over the years, IRI’s practitioner-based journal, RTM, has printed several answers to this question and a review of this work approaches the best analysis.

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Seventy-five years ago today…

By Ed Bernstein, President, Industrial Research Institute

SevCelebrate Impact Envision, IRIenty-five years ago today, the National Research Council (NRC) steering committee, led by Maurice Holland, Director, NRC’s Division of Engineering and Industrial Research, formed an association of companies to be called the Industrial Research Institute (IRI). It was the start of something great. Something that would change the industry – and the world that we live in – forever.

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The 5 Traits R&D Practitioners Look for in an Innovator

What makes someone an innovator? Is it merely a creative individual with lots of ideas? Perhaps. Many will tell you, however, that creativity is only a part of the puzzle and ideas are innovative only if they lead to a practical application. Innovation, after all, is not just creatively thinking things up; it is acting on those ideas and creating something useful from them. Is an innovator someone who breaks down barriers, resists authority, and walks his or her own path? R&D rebels, mad scientists, skunk works, and R&D undergrounds all emerge because at some point this type of innovator is necessary. But such work and such people are often the exception not the rule. So what is it, what makes someone an innovator?

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