Where Do You Live?

By Jim Euchner, VP of Global Innovation, Goodyear Tire & Rubber Co., RTM Editor-in-Chief

Where do you live? By this, I mean where do you spend your time?

I realized recently that many of the people who coexist with me in my physical world actually live in different places. I spend much of my workday in web conferences. Many teams in my organization communicate among themselves using WhatsApp—they live chunks of their work lives in WhatsApp. I connect with my wife face to face or by phone. One of my sons doesn’t answer his phone; he only texts. Another lives his social life within his multiplayer online video games; the game space is where he connects with friends to get together in physical space.

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The Medium is the Message

By Jim Euchner, VP, Global Innovation, Goodyear, and RTM Editor-in-Chief

When Marshall McLuhan wrote, “The medium is the message,” he meant to emphasize the implications of any new technology (or medium) beyond the specific context of its use (or content of its message). The import of any medium inevitably goes beyond its contents to its effects on the work in which it is embedded. This message can be summarized, according to McLuhan and his son Eric, in four “laws of media”: each new technology, or “extension of man,” 1) intensifies or enhances something in the world, 2) makes something else obsolete, 3) retrieves some attribute of the past, and 4) at its extreme, reverses into a caricature of itself (McLuhan and McLuhan 1988).

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